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Privacy Policy

PRIVACY POLICY

 

 

 

PRIVACY POLICY

 

“YOUR DATA IS SAFE”

 

 

Information in compliance with personal data protection regulations

In Europe and in Spain there are data protection regulations designed to protect your personal information, which our organization is legally required to comply with.

That is why it is very important to us that you fully understand what we will do with the personal data we ask you for.

In this way, we will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we do with your personal information.

If, after reading this information, you have any questions, please do not hesitate to ask us.

Thank you very much for your cooperation.

 

  • Who are we?

  • Our name: SYDEN EIENDOM PROPERTIES, S.L.

  • Our tax ID (CIF/NIF): B10648780

  • Our main activity: Real estate. Purchase, sale, and rental of properties.

  • Our address: CTRA. GENERAL, N°20, 35120 – MOGÁN (Las Palmas)

  • Our contact phone number: 928.18.53.40

  • Our contact email address: info@sydeneiendom.com

  • Our website: https://www.sydeneiendom.com

  • For your trust and security, we inform you that we are an entity registered in the following Commercial Registry / Public Registry:

  • Our main activity is subject to a prior administrative authorization regime. For your trust and security, we provide the details of that authorization and the identification of the competent supervisory body:

 

Administrative authorization:

Body responsible for our supervision:

(IF THE ACTIVITY IS SUBJECT TO AN ADMINISTRATIVE AUTHORIZATION REGIME)

 

  • The party responsible for this website practices a regulated profession, for which we provide the following information:

Professional association to which it belongs:

Official academic or professional qualification:

European Union State in which said qualification was issued:

Professional rules applicable to the practice of the profession:

(IF THE ACTIVITY IS SUBJECT TO AN ADMINISTRATIVE AUTHORIZATION REGIME)

 

We are at your disposal, do not hesitate to contact us.

  • What will we use your data for?

In general, your personal data will be used to enable us to interact with you and provide you with our services.

It may also be used for other activities, such as sending you advertising or promoting our activities.

  • Why do we need to use your data?

Your personal data is necessary to enable us to interact with you and provide you with our services. In this regard, we will provide you with a series of checkboxes that will allow you to decide, clearly and simply, on the use of your personal information.

  • Who will have access to the information we ask you for?

In general, only duly authorized personnel of our organization will have access to the information we ask you for.

Likewise, those entities that need access to your personal information in order for us to provide you with our services may also have access to it. For example, our bank will know your data if payment for our services is made by card or bank transfer.

Additionally, those public or private entities to which we are legally obliged to provide your personal data in compliance with any law will have access to your information. For example, Tax Law requires that certain information on economic transactions exceeding a certain amount be provided to the Tax Agency.

Should we need to disclose your personal information to other entities beyond the cases mentioned above, we will first request your permission through clear options that will allow you to decide on this matter.

  • How will we protect your data?

We will protect your data with effective security measures based on the risks involved in the use of your information.

To this end, our organization has approved a Data Protection Policy, and annual controls and audits are carried out to verify that your personal data is secure at all times.

  • Will we send your data to other countries?

There are countries in the world that are safe for your data and others that are not as safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection standpoint.

Should it be essential, in order to provide you with the service, to send your data to a country that is not as safe as Spain, we will always request your prior permission and will apply effective security measures to reduce the risks of sending your personal information to another country.

  • For how long will we keep your data?

We will keep your data for the duration of our relationship and for as long as required by law. Once the applicable legal periods have ended, we will proceed to delete it in a secure and environmentally responsible manner.

  • What are your data protection rights?

You may contact us at any time to find out what information we hold about you, correct it if it is incorrect, and delete it once our relationship has ended, provided this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.

To request any of these rights, you must submit a written request to our address, along with a photocopy of your ID, so that we can identify you.

At our offices, we have specific forms available for requesting these rights, and we offer our assistance in completing them.

To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.aepd.es).

  • Can you withdraw your consent if you change your mind at a later time?

You may withdraw your consent regarding the use of your data at any time if you change your mind.

For example, if you were previously interested in receiving advertising about our products or services but no longer wish to receive further advertising, you can inform us of this through the objection-to-processing form available at our offices.

  • If you believe your rights have been disregarded, where can you file a complaint?

If you believe your rights have been disregarded by our organization, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

  • Electronic headquarters: www.aepd.es

  • Postal address:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

  • By telephone:

Tel. 901 100 099

Tel. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or attorney.

  • Will we create profiles about you?

Our policy is not to create profiles of the users of our services.

However, there may be situations in which, for purposes of service provision, commercial purposes, or otherwise, we need to create information profiles about you. One example could be the use of your purchase or service history in order to offer you products or services tailored to your tastes or needs.

In such cases, we will apply effective security measures that protect your information at all times from unauthorized persons seeking to use it for their own benefit.

  • Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those explained to you. However, should we need to use your data for different activities, we will always first request your permission through clear options that will allow you to decide on the matter.

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